Frequently Asked Questions

Common Questions

Choosing the right tack for your horse can feel overwhelming, especially with so many options out there. Whether you’re just starting your riding journey or you’ve been around horses for years, having the right gear makes a huge difference to both performance and comfort.
This page is here to answer some of the most common questions riders have about horse tack, sizing, care, and ordering. Everything we offer is chosen with real riders and real horses in mind — gear that works, lasts, and helps you enjoy your time in the saddle.
If you can’t find what you’re looking for here, feel free to reach out — we’re always happy to help.

Choosing the right saddle depends on your horse’s shape, your riding style, and proper fit. A well-fitted saddle should sit evenly on your horse’s back without pinching or rocking. If you’re unsure, it’s always a good idea to seek advice or start with a general-purpose saddle.

Bridles usually come in sizes like pony, cob, and full. The best way to choose is by measuring your horse’s head or checking the fit of a current bridle. It should sit comfortably without rubbing or being too tight.

Yes, we ship Australia-wide so you can get quality tack delivered straight to your door, no matter where you’re located.

Shipping times can vary depending on your location, but most orders are processed quickly and delivered within a few business days.

We accept returns on unused items within a set period. Items must be in original condition. If something isn’t right, get in touch and we’ll sort it out.

A beginner typically needs a saddle, bridle, saddle pad, helmet, and basic riding gear. Starting with the essentials and building from there is the best approach.

Leather tack should be cleaned regularly using a damp cloth and conditioned with leather care products to keep it soft and prevent cracking.

It depends on the fit. Saddles and bridles should fit each horse properly, so it’s not always ideal to share tack unless the horses are similar in size and shape.

Leather tack is durable and traditional, while synthetic tack is often lighter, easier to clean, and more affordable. Both have their benefits depending on your needs.

Do you offer tack suitable for Thoroughbreds?

Yes — many of our products are suitable for Thoroughbreds, including off-the-track horses like Mouse. Fit and comfort are always key.

Absolutely. If you’re unsure what you need, feel free to reach out and we can help guide you in the right direction.

Yes, we stock gear suitable for different riding styles, including jumping and flatwork.

A properly fitted saddle should sit level, not move excessively, and allow your horse to move freely without discomfort.

We accept standard online payment methods, making it easy and secure to complete your purchase.